FAQs

Henleys Medical Supplies is predominantly a supplier to healthcare organisation, providers and associated businesses. Most of our products are only suitable for use in  professional healthcare establishments and our customers therefore do not tend to procure goods using ecommerce platforms. To this end we do not offer the vast majority of products for sale on-line. However a small number of products which are suitable for on-line consumers can be purchased from our sister website www.henleysmedicalsupplies.co.uk.

For most healthcare and associated organisations we are happy to accept orders over the phone or by email and are able to offer 30 day accounts subject to conditions. Please feel free call us to discuss your requirements on 01707 385226.

Our opening hours are 8:45am to 4:45pm Monday to Thursday, and 8:45am to 4:30pm Fridays. We are not open at weekends.

Most of our products are medical devices designed for use in acute hospitals. However, a small number of items are available on prescription via your local chemist.

Yes. However, under some circumstances, Henleys Medical Supplies can supply products with zero rate VAT. Please refer to the HMRC website for details.

Please refer to the Handling & Delivery section of our Terms & Conditions for details.

Yes. Details can be found in our policies section here.

Yes, but some of the products are only available to U.K. customers. Please call us on 01707 385226 to discuss your requirements.

12:00pm

Yes. £30 (not including delivery charges or VAT).

Yes under most circumstances. Please call our Customer Care Team on 01707 385226 to discuss your requirements.